Chris Bailey – Providing Business Value with Observability

In this talk, you will learn to apply observability principles to a company moving from legacy infrastructure to a modern solution. You will learn how making a system observable helps to go beyond the traditional role of monitoring and provide business insights, forecasting, and moreover – value.

More About What Was Presented

“In this talk, we’ll explore what observability is, how to apply it, and how it can be leveraged to provide quantifiable value to the business.

We’ll start with a fictional logistics company whose legacy infrastructure struggles to keep up. We will work through designing a micro-services architecture that seeks to solve their issues, and then instrument that new system using observability techniques. We will discuss the different layers of instrumentation and how each layer drives us closer to being able to deliver business value.

Next, we will talk through in detail the ‘business layer’ – using statsd to collect business-specific metrics that are relevant to the operation and success of the company. We will then build visualizations around this data, giving us a granular view into the operation of the system. We will then discuss how to interpret this data, giving us an understanding of how system performance at all levels impact our fictional customer(s) directly.

Finally, we will discuss a methodology for instrumenting your own environments to make them observable and the benefits that these can provide to your business – from capacity planning, to forecasting, to an observability-driven backlog and more.”